Kerloch Oil Tools Ltd was established 20 years ago and has had a number of owners. The company has been privately held since 2011. Based in Aberdeen’s Bridge of Don, it employs twenty people and currently has a turnover of circa £3m. The company expects further growth in their current financial year.
Operating within the Oil and Gas Industry, Kerloch Oil Tools specialises in premium threading and the repair and manufacture of Oilfield Country Tubular Goods (OCTG). A fully-equipped machine and pipe shop and skilled workforce mean they can deal with both high specification and high volume machining work, and over the years they have built up a reputation for responsiveness, reliability, quality and excellence.
Before the introduction of Tricorn, Kerloch used a basic paper-based system using Excel spreadsheets for everything. This meant manual entries and a lot of duplication in all departments. It was not only time-consuming, but inefficient and allowed for errors to be made. In 2011 as part of the general upgrading of the business it was decided it was time to move on to a more effective system.
Desk-top research resulted in a short-list of three companies and visited two or three companies where the Tricorn system was being used. Part of the selection process was to consult with then-current users of the system to gain insights in to their experience. Tricorn came out top in the selection process.
The installation and initial training took place in April 2013. It took two or three days and went well. From Kerloch’s point of view implementation was patchy. This was largely down to the lack of experience by our personnel. Tricorn supported us well through our journey. Ongoing training is available and back-up and support from Tricorn has been really good. The team are always helpful and quick to respond to any questions or queries.
Impact on Business
Tricorn’s system has made a huge difference to the business. All departments are able to use it for their particular area of work, we are able to measure costs and performance more readily and it has made everything faster and more efficient. Kerloch has been upgrading all our business processes to meet the demands of our customers as we migrate to supporting the major engineering companies who support the oil and gas industry. Tricorn is a key component of that upgrade and has performed well in this role.