SRD Engineering is a family run firm in operation for over 25 years. They focus on six key industrial areas - motorsport, aerospace, oil & gas, the food industry, medical and electronics. The firm has been ISO9001 accredited for a number of years and updated to ISO9001:2008 in 2009. SRD Engineering is currently working towards ASI9100. There are nine millers and five turners employed by the firm, soon to rise to ten and six respectively as the company expands. In total the firm employs 22 people.
SRD Engineering has used Tricorn Systems for over five years, previous to which they were reliant on fax machines, phones, pens and paper to organise workload logistics. Since then the firm has doubled in size.
At the time of purchase, SRD Engineering looked at two other products before choosing Tricorn Systems. Commenting about installation, Director Mark Bonham recalled. "The intallation and training wer very good and provided the company with a great start to a job processing system."
Impact on Business
Mark continued, "SRD Engineering would not be able to cope without the Tricorn System". In speaking about the support supplied by Tricorn Systems, he has total confidence that there is always someone on the end of the phone who has the expertise to assist with any queries SRD Engineering may have. "They also help with the odd IT question too" he laughed.
With the increase in workflow, Mark could not recommend Tricorn Systems enough, "Tricorn has given SRD a much more professional look, delivering our components with computer printed delivery notes an invoices". His confidence in the product has led him to recommend the product to four other companies!